ImageSpot
(image-spot.com)
| Legal entity | XOR SOLUTIONS LIMITED Company No. 15744696 Registered office: Flat 44 Ennerdale House, 121 Hamlets Way, London, England, E3 4TY |
| Website | image-spot.com Support email: info@image-spot.com Products: AI-generated digital images and prepaid generation credits/tokens |
Effective date: 11 March 2026
Version: Website Legal Pack – Doc 1
This document governs use of the Website, purchases of AI-generated digital content, and purchases and use of non-transferable generation credits/tokens.
1. Introduction
These Terms & Conditions (Terms) govern your access to and use of the website image-spot.com and any associated pages, applications, checkout flows, account areas, AI image generation interfaces, digital downloads, and related services made available by XOR SOLUTIONS LIMITED (Company, we, us, or our).
By accessing or using the Website, creating an account, placing an order, purchasing credits/tokens, downloading digital content, or submitting prompts to our AI image generation tools, you agree to be bound by these Terms. If you do not agree, you must not use the Website or purchase any products or services from us.
2. About us
The Website is operated by XOR SOLUTIONS LIMITED, a private limited company incorporated in England and Wales under company number 15744696, with its registered office at Flat 44 Ennerdale House, 121 Hamlets Way, London, England, E3 4TY.
For general support or legal notices relating to the Website, you may contact us at info@image-spot.com.
3. Eligibility and permitted use
You may use the Website only if you can form a legally binding contract under applicable law and are not prohibited from using the Website or purchasing our products or services under any applicable sanctions, export control, consumer protection, intellectual property, or other laws.
- You must provide accurate, current, and complete information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
- You must not use the Website for unlawful, fraudulent, abusive, defamatory, infringing, deceptive, or harmful purposes.
4. Our products and services
The Website may offer one or more of the following:
- AI-generated digital image content available for one-off purchase and download.
- Prepaid credits/tokens that may be redeemed within the Website for AI image generation functionality.
- Access to AI-assisted creative tools, generation interfaces, galleries, and related digital features.
- Business or enterprise AI-related services, which may be subject to separate custom terms, statements of work, or service agreements.
All descriptions, screenshots, examples, previews, and marketing statements on the Website are illustrative. Actual output, quality, style, format, resolution, and suitability of AI-generated results can vary materially depending on prompts, system parameters, model behaviour, and technical factors.
5. Credits/tokens
Where the Website offers prepaid credits or tokens, those credits/tokens are digital usage units for internal Website functionality only. They are not bank deposits, e-money, payment instruments, cryptoassets, securities, investment products, or property rights.
- Credits/tokens are non-transferable, non-exchangeable, and not redeemable for cash except where required by applicable law or expressly stated in writing by us.
- Credits/tokens may only be used within the Website and only for the permitted purposes described at the time of purchase.
- Credits/tokens are consumed when generation requests are submitted or processed in accordance with the rules displayed on the Website at the relevant time.
- We may correct manifest pricing, system, or accounting errors affecting credits/tokens and may suspend redemption where fraud, abuse, technical malfunction, or legal risk is suspected.
6. Orders and contract formation
A contract is formed only when we accept your order. We may decline, cancel, or place on hold any order or generation request at our discretion where reasonably necessary, including for fraud prevention, payment failure, suspected abuse, sanctions risk, technical issues, or apparent pricing or content errors.
Before submitting an order, it is your responsibility to review all key details, including the selected product, credit pack, price, currency, billing details, and any product-specific usage terms or technical requirements.
7. Prices, currencies, taxes, and payment
Prices shown on the Website may be displayed in one or more currencies, including USD, EUR, AUD, GBP, and CAD, depending on Website configuration, location, or payment settings. We may add, remove, or change supported currencies at any time.
- All prices are subject to change at any time before your order is accepted.
- You authorise us and our payment providers to charge the payment method you submit for the total order amount, including any applicable taxes, fees, and chargeback-related recovery amounts where permitted by law and these Terms.
- You must not use a payment method unless you are lawfully authorised to do so.
- We do not store full payment card details unless expressly stated by the relevant payment provider in accordance with its own compliance framework.
8. Digital delivery and fulfillment
Purchased digital images are typically made available by download, account access, or another digital delivery mechanism. Credits/tokens are typically delivered by being added to the relevant user account balance or otherwise made available within the Website.
Digital delivery is deemed completed when the relevant product, download, or usage entitlement is made available to your account, checkout confirmation page, email delivery channel, or other access point designated by us.
Delivery timings are estimates only unless expressly guaranteed. Temporary delays may occur due to payment review, AI processing load, maintenance, third-party outages, or fraud prevention controls.
9. Right to use downloaded content
Subject to your full payment and continued compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-sublicensable licence to use the digital image content you lawfully obtain through the Website for your internal or commercial purposes, unless a narrower or broader licence is expressly stated for the relevant product.
- This licence does not transfer ownership of the Website, models, software, prompts infrastructure, trademarks, branding, or underlying platform rights.
- Unless expressly stated otherwise, we do not warrant that any output will be unique, exclusive, available indefinitely, or free from similarity to outputs generated for other users or from other systems.
- You remain responsible for assessing whether your intended use of any output is lawful, appropriate, and non-infringing in the relevant jurisdiction and context.
10. AI prompts, generated output, and restrictions
You must not submit prompts, reference materials, instructions, or other inputs that are unlawful or that infringe the rights of others. You must not use the Website or any generated output to facilitate illegal, harmful, deceptive, or abusive conduct.
- infringe copyright, trade marks, privacy, publicity, database, or other proprietary rights;
- generate or distribute unlawful sexual, exploitative, violent, hateful, extremist, harassing, or deceptive content;
- create misleading impersonations, harmful deepfakes, forged evidence, or content intended to defraud or manipulate others;
- reverse engineer, scrape, probe, benchmark, overload, or circumvent the Website or its technical or commercial controls;
- use bots, automation, or scripts to abuse the service, harvest data, or circumvent purchase limits or credit-consumption rules without our written consent.
We may remove, block, refuse, suspend, review, or report content, prompts, accounts, or transactions where we reasonably believe a legal, regulatory, contractual, security, fraud, or reputational risk arises.
11. User content and feedback
To the extent you upload prompts, text, images, references, feedback, or other materials to the Website, you grant us a non-exclusive, worldwide, royalty-free licence to host, process, transmit, adapt, and use such materials solely as reasonably necessary to operate, secure, troubleshoot, improve, and provide the Website and related services, subject always to our Privacy Policy and applicable law.
If you provide suggestions, ideas, or feedback about the Website, we may use them without restriction or compensation, provided doing so does not require us to process personal data unlawfully or to breach confidentiality obligations expressly agreed with you.
12. Intellectual property rights
The Website, including its layout, branding, software, source and object code, text, graphics, interfaces, databases, compilations, and non-user content, is owned by us or our licensors and is protected by intellectual property and unfair competition laws.
Except as expressly permitted in these Terms, you must not copy, modify, distribute, sell, lease, license, frame, mirror, republish, transmit, translate, decompile, or create derivative works from any part of the Website.
13. Refunds and cancellations
Refunds, cancellations, and any applicable consumer withdrawal rights for digital content, digital services, and prepaid credits/tokens are governed by our Refund Policy as published on the Website from time to time. Where digital delivery or performance has started with your prior express consent and acknowledgement, your cancellation and refund rights may be limited or extinguished to the extent permitted by law.
14. Suspension, refusal, and termination
We may suspend, restrict, or terminate your access to the Website, cancel orders, freeze unused credits/tokens pending review, or disable downloads where reasonably necessary to protect the Website, users, third parties, or ourselves.
- This includes suspected fraud, payment disputes, chargebacks, abuse, unlawful activity, sanctions exposure, intellectual property complaints, excessive technical load, security concerns, or breach of these Terms.
- Termination or suspension does not affect any accrued rights, payment obligations, or our ability to investigate or enforce our rights.
15. Disclaimers
The Website and all products and services are provided on an as is and as available basis, to the fullest extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, perfect output quality, fitness for a particular creative or commercial purpose, or compatibility with every device, workflow, format, or downstream platform.
AI-generated outputs can contain inaccuracies, artefacts, unexpected similarities, stylistic inconsistencies, or legally sensitive elements. You are solely responsible for reviewing outputs before publishing, distributing, licensing, advertising, or otherwise relying on them.
16. Limitation of liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
Subject to the paragraph above, we shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential loss, or for loss of profit, revenue, goodwill, business opportunity, expected savings, data, reputation, or contracts arising out of or in connection with the Website or these Terms.
Subject to the mandatory-law carve-outs above, our aggregate liability to you for all claims arising out of or in connection with the Website or these Terms shall not exceed the total amount actually paid by you to us for the relevant product or service giving rise to the claim during the 12 months preceding the event giving rise to liability.
17. Indemnity
You agree to indemnify and hold harmless XOR SOLUTIONS LIMITED, its officers, employees, contractors, and licensors against claims, liabilities, losses, damages, and reasonable costs arising from your misuse of the Website, your breach of these Terms, your unlawful prompts or materials, or your infringement of third-party rights.
18. Privacy and cookies
Our collection and use of personal data are governed by our Privacy Policy. The Website may also use cookies and similar technologies as described in our Cookie Policy.
19. Third-party services
The Website may integrate or rely on third-party hosting, payment processing, analytics, content delivery, AI infrastructure, communication, or security services. We are not responsible for third-party websites, tools, or policies except to the extent required by law.
20. Force majeure
We are not responsible for delay or failure caused by events beyond our reasonable control, including internet outages, cyber incidents, supplier failure, AI service interruption, cloud infrastructure issues, payment network disruption, labour disputes, governmental action, or acts of God.
21. Changes to the Website or these Terms
We may update the Website, product catalogue, pricing, technical features, and these Terms from time to time. The latest version will be posted on the Website with an updated effective date. Continued use of the Website after updated Terms take effect constitutes acceptance of the revised Terms.
22. General provisions
- If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
- Our failure to enforce any provision is not a waiver of that provision or any other right.
- You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations as part of a business transfer, restructuring, or outsourcing arrangement.
- These Terms constitute the entire agreement between you and us in relation to the Website, except where a separate written agreement expressly applies.
23. Governing law and jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales, except to the extent mandatory consumer protection laws of your country of residence apply and cannot be excluded by contract.
The courts of England and Wales shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms, unless mandatory law in your jurisdiction gives you the right to bring proceedings elsewhere.
24. Contact
Questions, complaints, legal notices, and support requests relating to these Terms may be sent to info@image-spot.com.